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Shipping information

We regularly work with several veterinary hospitals in Europe like Spain, Italy, UK, Portugal, Switzerland or France. Shippings are performed by DHL, which is able to deliver packages in the next morning, for orders made until 5pm. The boxes used are approved for Biological Products transportation, and are able to maintain the cold chain for up to 48 hours, including the transport of frozen products. The shipping costs will depend on the number of units ordered and the size of the box. The shipping cost can only be informed after packing the units for transport, since the final weight of the package will be dependent of the weight and size of the cold packs.

There are no restrictions regarding holidays, we work 24/7. However, it is advisable to ship haemocomponents from Monday, Tuesday or Wednesday, in order to avoid transport delays during the weekend.